ShipListed

Refund Policy

Our service involves work that begins after an order is accepted.

Before submission work begins

You may request cancellation and a full refund before we have started preparing or submitting your product to third-party platforms.

After work has started

If work has begun but the package has not been substantially completed, contact us. We will review the completed work and may issue a proportional refund for the unperformed portion where appropriate.

Completed work

Completed submission work is generally non-refundable because the service has already been performed. A third-party directory rejecting, delaying, removing, or changing a listing does not by itself make the ShipListed service refundable.

Duplicate or incorrect charges

Duplicate payments and payment errors will be refunded after verification.

How to request a refund

Email wellcome@shiplisted.com with the order email, product URL, and reason for the request. Nothing in this policy limits rights that cannot be waived under applicable consumer law.